Privacy Policy

1. Introduction

This Privacy Policy describes how Misclib LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information and uploaded data when you use our AI OCR service (the “Service”).

By using the Service, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following information in connection with providing the Service:

Personal Information: We may collect certain personally identifiable information (such as your email address) when you voluntarily provide it to us.

Usage Data: We may also collect information on how the Service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Image Data: To utilize the AI OCR features of the Service, we collect the image data you upload (“Uploaded Images”). This data is necessary for text extraction processing.

3. Use of Information

We use the collected information for various purposes, including to:

  • Provide and maintain the Service
  • Perform AI OCR processing on Uploaded Images to extract text data
  • Notify you about changes to our Service
  • Allow you to participate in interactive features of our Service when you choose to do so
  • Provide customer support (we may access Uploaded Images only with your explicit permission for technical troubleshooting)
  • Monitor the usage of the Service
  • Detect, prevent and address technical issues

4. Data Security and Retention

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information and Uploaded Images, we cannot guarantee its absolute security.

Your data, including Uploaded Images, is stored in an environment protected by Microsoft Azure's advanced security measures. Access to Uploaded Images is restricted to cases necessary for AI OCR processing or when explicit permission is obtained from you for technical support, and unauthorized personnel cannot access it.

For the retention period of Uploaded Images, please refer to the separately defined Terms of Use.

5. Third-Party Services and Data Disclosure

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We entrust data storage and infrastructure provision to Microsoft Azure. These contractors handle data only to the extent necessary for the provision of the Service under contract and do not disclose it to any other third parties.

Regarding Uploaded Images, except where required by law or with your explicit permission, we will not disclose or allow viewing by any third party other than Microsoft Azure, which provides data storage and infrastructure.

6. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us so that we can take necessary action.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the following:

  • The right to access the personal information we hold about you.
  • The right to request the correction of inaccurate personal information.
  • The right to request the deletion of your personal information.
  • The right to object to the processing of your personal information.
  • The right to data portability.
  • The right to withdraw consent.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@misclib.com.

© 2025 Misclib LLC.